Legal

Terms of Service

Last updated: July 10, 2026

1. Not a Substitute for Emergency Care

This website and the services booked through it are not a substitute for emergency medical or psychiatric care. If you are in crisis or at risk of harming yourself or others, please contact your local emergency services or nearest hospital immediately.

2. Not a Medical Diagnosis

Content on this website — including service descriptions, blog articles, and FAQ answers — is provided for general informational purposes only and does not constitute a professional diagnosis. A diagnosis, if relevant, can only be made through an individual clinical assessment.

3. Booking & Confirmation

Submitting a booking request through this website does not guarantee an appointment. All bookings are confirmed manually, typically within 24 hours, via WhatsApp or email.

4. Cancellation Policy

We ask for at least 24 hours' notice to cancel or reschedule a confirmed session. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee, communicated at the time of booking.

5. No-Show Policy

If you do not attend a confirmed session without prior notice, it will be marked as a no-show. Repeated no-shows may affect your ability to book future sessions.

6. Payment

Session fees are confirmed at the time of booking and payable as agreed directly with Natalia Salam. Online payment processing will be added in a future update.

7. Changes to These Terms

These terms may be updated from time to time. Continued use of this website or booking of sessions after changes are posted constitutes acceptance of the updated terms.

8. Contact

Questions about these terms can be sent to [email protected].